Privacy Policy
Effective Date: November 2025

Gippsland Lakes Medical Imaging is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy outlines how we collect, use, disclose and protect your personal and health information.
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What We Collect

We may collect personal and sensitive health information including:
Your name, date of birth, contact details
Referral information from your doctor or healthcare provider
Medical history relevant to your imaging procedure
Images and reports generated during your visit

How We Use Your Information

Your information is used to:
Provide diagnostic imaging services
Share reports with your referring healthcare provider
Manage bookings, billing, and Medicare claims
Comply with legal and regulatory requirements

Who We Share Information With

We only share your personal information when necessary and in accordance with the law. This may include:
Your referring doctor or specialist
Other healthcare providers involved in your care
Medicare or other billing authorities
Third-party service providers who support our operations (*e.g. secure messaging platforms

How We Store Your Information

We store your information securely using physical, electronic and administrative safeguards. Access is restricted to authorised personnel.

Access and Correction

You have the right to request access to your personal information and to request corrections if necessary. Please
contact our team for assistance.

Website & Cookies

Our website may collect non-identifying information through cookies to help improve user experience. You can
disable cookies in your browser settings.

Contact Us

If you have questions or concerns about your privacy or wish to make a complaint, please contact us:

P: 03 51527805
E: office@glmi.com.au

Policy Updates

This policy may be updated periodically. The latest version will always be available on our website.
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